Archive for January, 2005:
Customer Experience and “Small-Marts”
We continue our interview with Robert Spector, author of Category Killers, and discuss the customer experience competitive edge and the whole … Read on >
Robert Spector and Category Killers
Today I am thrilled to be hosting Robert Spector and discussing his latest book, Category Killers: The Retail Revolution And … Read on >
Category Killers – Business Book Blog Tour Ahead
I’m reading Robert Spector’s book, Category Killers, in preparation for hosting a stop on Business Book Blog Tour #6, and enjoying learning the history of the retail revolution. With my love/hate of big box stores (love Target, but hate all others.. so, shoot me) and my tendency to … Read on >










